Episode 002 // Oops You Got a Bad Review
Updated: Apr 17
Bad reviews are a pain in so many ways, but they also serve an important purpose.
Today we'll talk about why bad reviews are a great opportunity for your business and what steps you should take to capitalize on them.
If you have never had a bad review, chances are you will get off your game one day and make someone mad enough to go off. This episode is for you so when this day comes you will be prepared.
Today's Brief: Go reply to a bad review and let your community know that you have taken the opportunity to learn and grow. If you haven't had a bad review yet, still go reply to all of your reviews. Your community will appreciate knowing that there are real people behind the online profile.